Philips Sonicare Sonicare DiamondClean
Sonic toothbrush
Product rating for Philips Sonicare Sonicare DiamondClean
Effective and reliability issues only saved by good customer service.
Great toothbrush and seems to have prevented any dental issues for well one a decade. Useful 30sec notification. Looks the part.
However, family of 4 and collectively are on our 8th new brush now. My first one died after an honourable service of about a decade. Replaced with a black one which was replaced under warranty within 18 months, ditto one bought for my wife and one of the children’s also went on the blink within 18months. So just under 50% reliability rate.
All that said, Philips Customer Service have been excellent at replacing them with minimum fuss. Let’s hope these last like the first one or we are off to Oral B.
Pro
- Very good cleaning
- Easy of use
- Customer support
Contra
- Reliability issues
Hello Anthony,
Thank you very much for your review. We are happy to hear that you have a Philips Sonicare DiamondClean. It is nice to hear, that you are satisfied with our product, but it is also sad to hear that your product has some reliability issues. Our customers and the quality of our products are two of the most important points for us. You are welcome to write us a private message, then we can help you with your issue personally.
You can write us over social media and we are available on Facebook (http://to.philips/6182GCna0) and Twitter (http://to.philips/6183GCnaF). Please write us also your referenznumber: G-HX9395/88-20210320-AN.
Best,
Your Philips Care-TeamNow replacing this toothbrush once more - totally unreliable product...
