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HPI Next Business Day Post-Warranty Service with Defective Media Retention

Price in EUR including VAT
Delivered between Wed, 22/4 and Wed, 29/4
More than 10 items ordered
free shipping

Product details

This HP service plan, with a duration of one year, offers next business day support (NBD) for the Color LaserJet CP5225 color laser printer, including the retention of defective media. The service begins after the manufacturer's standard warranty expires and provides expedited technical support within one business day of a service request. The plan is designed for business environments that require minimal printer downtime to ensure a quick restart of professional color printing operations. The NBD service commitment means that qualified technicians will address eligible issues on the next business day after the service call is registered during standard business hours. The retention of defective media allows customers to maintain control over sensitive printed materials that may contain confidential information. This service specifically covers the Color LaserJet CP5225 model, a color laser printer with reliable office performance and print speeds of up to 42 pages per minute in both color and monochrome. The plan includes remote diagnosis, technical support, and on-site repair if needed. Service coverage applies to mechanical and electrical defects of covered components under normal operating conditions. This extended service option provides continuity for businesses that rely on consistent color printing capabilities beyond the initial warranty period. The one-year duration allows for predictable support planning for IT organizational purposes. Customers should check specific coverage details and service availability in their region, as response times may vary depending on location and problem complexity. This service plan represents HP's commitment to supporting professional printing products throughout their entire operational lifecycle.

14-day cancellation right
30-day right of return
24 Months statutory warranty
Legal concerns

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Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Printer accessories» category have a defect within the first 24 months?

Source: Galaxus
  • HPI
    Not enough data
  • 1.Evolis
    0 %
  • 1.Samsung
    0 %
  • 1.Schmidt Spiele
    0 %
  • 1.Toshiba
    0 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • HPI
    Not enough data
  • 1.Brother
    0 days
  • 1.Epson
    0 days
  • 3.Canon
    3 days
  • 3.HP
    3 days

Return rate

How often is a product of this brand in the «Printer accessories» category returned?

Source: Galaxus
  • HPI
    Not enough data
  • 1.Cricut
    0 %
  • 2.Schmidt Spiele
    0,3 %
  • 3.tesa
    0,5 %
  • 4.Evolis
    0,6 %
Source: Galaxus