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Sony PrimeSupport Elite, 5 years

Warranty extension
Price in EUR including VAT
Delivered between Fri, 17/4 and Thu, 23/4
More than 10 pieces in stock at supplier
free shipping

Product details

The Sony PrimeSupport Elite is a comprehensive service package specifically designed for the Laser F PJB projectors. With a duration of five years, this accessory offers an extended replacement option as well as technical support tailored to the needs of users. The support includes phone availability from Monday to Friday during regular business hours, ensuring that users receive prompt assistance with any questions or issues. Additionally, the logistics for replacing the devices are fully covered by Sony, significantly simplifying the process for users. It is important to note that software updates are not included in this service package.

  • Extended replacement option for Laser F PJB projectors
  • Comprehensive phone support from Monday to Friday
  • Logistics for replacement fully covered by Sony.

14-day cancellation right
30-day right of return
24 Months statutory warranty
Legal concerns

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Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Projector accessories» category have a defect within the first 24 months?

Source: Galaxus
  • Sony
    Not enough data
  • 1.BenQ
    0 %
  • 2.Epson
    0,5 %
  • 3.Samsung
    0,6 %
  • 4.XGIMI
    0,8 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • Sony
    Not enough data
  • 1.Samsung
    3 days
  • BenQ
    Not enough data
  • Epson
    Not enough data
  • XGIMI
    Not enough data

Return rate

How often is a product of this brand in the «Projector accessories» category returned?

Source: Galaxus
  • Sony
    Not enough data
  • 1.Samsung
    2,9 %
  • 2.Epson
    3,5 %
  • 3.BenQ
    5 %
  • 4.XGIMI
    6,8 %
Source: Galaxus