Magenta SmartHome Service
To control your SmartHome devices with our Magenta SmartHome app, you need the Magenta SmartHome service. With the convenient Magenta SmartHome service, you get the ideal package for managing your home. Operate your devices through the Magenta SmartHome app in conjunction with the Home Base - whether you're on the go or relaxing on the sofa. The push notification service keeps you informed with important updates sent to all smartphones and tablets connected to the Home Base. For instance, you can receive alerts about smoke detection or moisture issues through status messages. Regular app updates provide you with new features from Magenta SmartHome.
SmartHome Home Base (new generation)
The SmartHome Home Base is the central control unit for your Magenta SmartHome. The Magenta SmartHome app on your smartphone or tablet communicates with all connected devices via the SmartHome Home Base.
Smart Home Hub type | Smart Home Gateway |
Smart home ecosystem | Homematic IP, ZigBee |
Communication standard | ZigBee |
Wi-Fi standard | Wi-Fi 6 / 802.11ax |
Control type | App |
Transmission type | Wi-Fi |
Item number | 30552042 |
Manufacturer | Telekom |
Category | Smart home hubs |
Manufacturer no. | 40360006 |
Release date | 19/4/2021 |
Colour | White |
Exact colour description | White |
Smart Home Hub type | Smart Home Gateway |
Smart home ecosystem | Homematic IP, ZigBee |
Communication standard | ZigBee |
Wi-Fi standard | Wi-Fi 6 / 802.11ax |
Control type | App |
Transmission type | Wi-Fi |
USB ports | USB-A |
Country of origin | China |
Scope of delivery | Lan (RJ-45) |
Additionally required (not included) | LAN cable |
Length | 19.70 cm |
Width | 15 cm |
Height | 8.40 cm |
Weight | 705 g |
Product Safety |
Length | 21 cm |
Width | 17.50 cm |
Height | 10.50 cm |
Weight | 892 g |
How often does a product of this brand in the «Smart home hubs» category have a defect within the first 24 months?
Source: GalaxusHow many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: GalaxusHow often is a product of this brand in the «Smart home hubs» category returned?
Source: Galaxus
... In the meantime, the Smarthome control has been migrated to the Telekom app "Magenta Home" - in addition, the Home Base and router can also be configured via their local web interfaces. A cloud connection is always included, however, for which Telekom charges 4.95 euros/month...
The Homebase 2, which costs just under 100 euros, is the central unit of Telekom's Magenta Smarthome system. After a LAN or WLAN connection to the home router, dozens of compatible Smarthome devices can be integrated and networked with each other via the app (which can be used free of charge)...