HP H6y89aa#Uuz (65 W)
EUR28,99

HP H6y89aa#Uuz

65 W


Question about HP H6y89aa#Uuz

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swisswetter.shop

3 years ago

Attention! The wrong mains cable (230V) is supplied! An EU cable is included. Very annoying. What does digitec intend to do about this? Pro Does what it should Contra Wrong EU power cable included

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gschwinds

3 years ago

If you don't contact customer service, nothing will happen. And "a question about the product" is not customer service. It is (unfortunately) normal for Digitec to make such mistakes.

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Digitec (or any other Swiss dealer) is obliged to deliver electrical appliances with a Swiss plug. If the appliance is supplied with a foreign plug, a suitable replacement cable should be supplied if the mains cable is pluggable or alternatively if the mains cable is permanently connected, a suitable adapter should be supplied.

If the appliance is delivered without a suitable plug, complain to the customer service and insist on a cable or an adapter, free of charge.

Info Digitec --> https://helpcenter.digitec.ch/hc...
Point 1 --> https://www.esti.admin.ch/de...