Can anyone say from their own experience that this router works with Wingo (2.5G / 10G) on its own? According to Wingo, the IB from Wingo must always be connected to the fibre optic connection. According to a statement from Anonymous here in the questions, the router "apparently" also works with Wingo. (How) do you get it to work with Wingo without having to do without XGS-PON?

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Accepted Answer

Hello,

Yes, it is possible to use a FRITZ!Box 5590 Fibre on a Wingo connection.
The exact procedure for setting up the FRITZ!Box is described here:

https://avm.de/service/wissensdatenbank/dok/FRITZ-Box-5590-Fiber/3804_FRITZ-Box-am-Wingo-Glasfaseranschluss-einrichten

If you have any further questions or require assistance from our technical support team, please contact us by e-mail at fritzhilft(at)avm(dot)de. Please state the ticket ID #6667289 in your enquiry so that we can allocate your support ticket more quickly.

Kind regards from Berlin
Your AVM team

Answer

Yes, I can confirm that. It has been working for me for six months without any problems, including the landline connection. You can find instructions on the AVM website: https://ch.avm.de/service/fritzbox-laeuft-an-jedem-anschluss/fritzbox-am-wingo-glasfaseranschluss-einrichten/

If you also want to use the landline connection, you need to request the SIP access data from Wingo, which will be sent to you by post. For further telephony settings, you can find more information on the Swisscom Community page using the search function: https://community.swisscom.ch

Answer

I can also confirm this.
Take a look at the product review, where I have described how the router has to be configured for it to really work.

Answer

Yes, I can confirm that.
You need the NSN number from Wingo. They have to give it to you (telecoms law).
You probably just had an ignorant employee on the phone.

My box has been running continuously since August 2024. Without IB.

Answer

Hello everyone, does anyone know if the fibre module is included here? or do you have to buy it separately? 
Thanks and best regards

Answer

Who helped set up this guide here.
https://community.swisscom.ch/d/742446-fritzbox-5590-an-swisscom-netz/68

Good luck

Your data. Your choice.

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