Your data. Your choice.

If you select «Essential cookies only», we’ll use cookies and similar technologies to collect information about your device and how you use our website. We need this information to allow you to log in securely and use basic functions such as the shopping cart.

By accepting all cookies, you’re allowing us to use this data to show you personalised offers, improve our website, and display targeted adverts on our website and on other websites or apps. Some data may also be shared with third parties and advertising partners as part of this process.

Ubiquiti UniFi Cloud Key Plus Gen 2 (Network Video Recorder (NVR))

Ubiquiti UniFi Cloud Key Plus Gen 2

Network Video Recorder (NVR)


Question about Ubiquiti UniFi Cloud Key Plus Gen 2

avatar
netmonster

1 year ago

Do the models in stock still have the built-in battery? Because it seems that those manufactured after 3 June 2022 no longer have one, which is fine by me for safety reasons.

Avatar
avatar
chicopat

1 year ago • purchased this product

purchased this product
Helpful answer
This type of cloud key does not have a battery, if you also look at the official website it is not mentioned and mine which is from 2019 does not have one. You have to power it via a UPS.
avatar
rahasler

1 year ago • purchased this product

purchased this product
Ubiquiti stopped using the battery from model year 2022 onwards because the batteries became very warm due to the high heat in the housing and inflated.
This is a safety risk and also caused many RMAs, so Ubiquiti solved the problem by removing the battery.
You now need an external UPS with the new models if you want to operate the device without interruption."

This is also confirmed here:

community.ui.com/questions/Cloud-Key-Gen-2-Plus-Battery-Issu...
avatar
Anonymous

1 year ago • purchased this product

purchased this product
You've already got the answer about the battery: Power via PoE.
If my CloudKey gives up the ghost at some point, or my security gateway, then I'll switch to the Dream machine. As far as I've seen, the controller is also included there and the Cloud Key is no longer needed. This simplifies the setup. But my information comes with reservations, you would have to take a closer look
avatar
cazzcazz

1 year ago • purchased this product

purchased this product
Hello,

I bought one in January 2020. It doesn't have a battery, but in terms of security, that doesn't change anything because your router or switch doesn't have a battery either. For good security, it's best to connect all devices (cameras, router, switch, Cloud, etc.) to a backup power supply or UPS system.