I have an issue where the remote doesn't respond immediately then quickly replays all the commands you pressed, the box is velcroed behind my tv and I suspect the bluetooth is just weak, I expect it to work when I move it. A shame as the amazon fire box it replaces worked flawlessly in the same position.

I'm having sound problems, can you help me?

Seems to work perfectly for me.

Yes, but only realised now that you wrote it. I suspect that the remote control is in standby, first press to activate and then it works.