Thank you for your feedback. Unfortunately, we are currently unable to find the requested replacement product M98690-001. However, I am very pleased to read that you have found a direct solution via the manufacturer's support.

Thank you for the clarification. In the meantime, I have also become a bit smarter. The replacement earpads are listed in the HyperX US store and can be ordered. But unfortunately not in the European store. I was able to order a replacement via support, but we'll see when they arrive.

This should be the partial list: https://partsurfer.hp.com/partsurfer. Among other things, an "EARPAD KIT" is also listed. I will clarify whether we can procure this product.