AsRock X570M Pro4 (AM4, AMD X570, mATX)

AsRock X570M Pro4

AM4, AMD X570, mATX


Question about AsRock X570M Pro4

avatar
Ottstar

4 years ago

Everything works except for the Internet connection. There is simply no network card displayed. I tried to install the drivers, but it doesn't work because the network card is not displayed. You can't see it in the device manager. The two LEDs at the back are not flashing either.

Avatar
avatar
oxivanisher

4 years ago

This is a now "known" problem, even if Asrock continues to pretend ignorance:
http://forum.asrock.com/forum_post...
For me, it helps to plug the USB devices into the lower ports (towards the PCIe slots) and the network card is reactivated. The reason for this problem seems to be a resource conflict between USB and the network card. This is a flaw in the design of the product and as of today (22.11.2020) no BIOS update will help.

avatar
Gurkenzüchter

4 years ago

My recommendations would be: Update uefi, check uefi flags for switching the network card on and off and finally try to install the driver using the asrock update tool. If none of this works, report the defect to digitec.