Hello
Well, I can't describe my headphones as very quiet. It's a normal volume, but not extremely loud.
Check your settings:
1. set the volume on your playback device (mobile phone, tablet) to maximum. 2. set the volume + on the headphones to maximum.
2. press the volume + button on the headphones until you hear a small beep. Then the maximum volume is reached.
(On the headphones, the lowest key = louder, the highest key = quieter) . (is not logical)

If your headphones are still very quiet with these settings, there may be a defect.

Greetings, neptun88

Why is cheaper by microspot? Looks exactly the same model? Is this a real discount?

I don't feel that way! Price/performance is right! The volume control can go from soft to loud without a problem and with amazing sound quality! I am satisfied.

Hello Neptune,

I must thank you in any case, had to make once with the volume very quiet and then again on loud. But now I hear a slight noise (not the ANC, which unfortunately is not very good or almost does not work at all only a beep) and sometimes when a low tone a Knarksen that may be due to the old phone, when I'm home I test it on my real hand.
Thanks again!

Greetings, Device