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Poly Voyager Legend 50 Headset UC (Wireless, USB-C, Unify)
EUR117,44

Poly Voyager Legend 50 Headset UC

Wireless, USB-C, Unify


Question about Poly Voyager Legend 50 Headset UC

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8 months ago

I could use the Poly 5200 without any problems with the Enterprise telephony, the Poly 50 I have problems with the connection you can not hear me what could be the reason?

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8 months ago

Hello, is it absolutely necessary to connect the USB to the PC or can we connect directly via Bluetooth? Thank you.
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8 months ago • purchased this product

purchased this product
Do not forget: Update the headset firmware.
If necessary, use the dongle on the PC and update it too.
Switch the source to the new headset
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8 months ago • purchased this product

purchased this product
Spontaneously, I would first try two things:
1) in Enterprise Telephony (what exactly do you use), check whether a different device is preset. Microsoft TEAMS, for example, does not always automatically switch to the receiving device currently in use.
2) If everything is correct there: Disconnect, disconnect all other (old) connections and then reconnect to the Poly