I didn't buy the part here, but maybe someone can help me anyway. I have the Weebill S but the Trans Mount lights up but doesn't work. And when I want to do an update, it shows an "X" on the display after the update and doesn't work either. How do I configure it correctly?

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My research has not yielded any helpful solutions. To get accurate information, I recommend contacting our customer service: [Contact us](https://helpcenter.digitec.ch/hc/de/requests/new?ticket_form_id=39231) 
Optionally, the manufacturer can provide support here.

Your data. Your choice.

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Question about Zhiyun Trans Mount Focus/Zoom Control Motor 2.0

I didn't buy the part here, but maybe someone can help me anyway. I have the Weebill S but the Trans Mount lights up but doesn't work. And when I want to do an update, it shows an "X" on the display after the update and doesn't work either. How do I configure it correctly?