Question about Emporia Touch Smart 2

fernandausa

7 months ago

I got this model for my son as alternative to a smart phone. All works quite well and battery has a long span however, Whatsapp only works within Wifi network not at all when using mobile data. Is this normal???

Galaxus

7 months ago

Helpful answer

The issue you're experiencing with WhatsApp not working over mobile data but only on Wi-Fi is not typical for this device. The Emporia TOUCHsmart.2 supports 4G connectivity and should allow WhatsApp to function over mobile data if your network tariff includes data.

To resolve this, ensure your mobile data is enabled and your network plan supports data usage. You might also want to check with your network provider to confirm that your plan includes mobile data and that there are no restrictions on using WhatsApp over mobile data. If the problem persists, consider contacting Emporia support for further assistance.

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Question about Emporia Touch Smart 2

I got this model for my son as alternative to a smart phone. All works quite well and battery has a long span however, Whatsapp only works within Wifi network not at all when using mobile data. Is this normal???