I have connected two notebooks via USB-C. This works perfectly so far. I can display both computers at the same time, as well as switch computers using the on-screen buttons and the KVM (i.e. keyboard and mouse) also switch. What doesn't work, however, is switching with the HotKey. The instructions say that you can switch from one computer to another by pressing Ctrl 3 times. After pressing three times, nothing happens at all. After pressing twice, a bright circle about 5cm in size appears around the mouse and the rest of the screen is darkened (like a kind of spotlight). I don't understand what the point of this is. Does switching via HotKey work for anyone? And if so, what am I doing wrong?

Question

I have connected two notebooks via USB-C. This works perfectly so far. I can display both computers at the same time, as well as switch computers using the on-screen buttons and the KVM (i.e. keyboard and mouse) also switch. What doesn't work, however, is switching with the HotKey. The instructions say that you can switch from one computer to another by pressing Ctrl 3 times. After pressing three times, nothing happens at all. After pressing twice, a bright circle about 5cm in size appears around the mouse and the rest of the screen is darkened (like a kind of spotlight). I don't understand what the point of this is. Does switching via HotKey work for anyone? And if so, what am I doing wrong?

Answer

Is it possible that you have the PowerToys software installed? With Powertoys, the code 2x control is to darken and focus on the mouse pointer. Powertoys then often overrides the Windows assignments.

Answer

Everything was set correctly according to the instructions and specifications. I recommend that you contact the manufacturer directly and pass the question on to the Community if someone has the monitor and would like to share their experience with it. I also recommend that you post your question as a discussion, as experience has shown that more customers respond there than to a single question.
https://www.galaxus.ch/de/community

Your data. Your choice.

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