Your data. Your choice.

If you select «Essential cookies only», we’ll use cookies and similar technologies to collect information about your device and how you use our website. We need this information to allow you to log in securely and use basic functions such as the shopping cart.

By accepting all cookies, you’re allowing us to use this data to show you personalised offers, improve our website, and display targeted adverts on our website and on other websites or apps. Some data may also be shared with third parties and advertising partners as part of this process.

Legal noticePrivacy notice
Logitech G G733 (Wireless)
EUR87,39

Logitech G G733

Wireless

Question about Logitech G G733

Avatar
Nguruh

5 years ago

I received the headset today, basically everything is fine. Unfortunately, it is not possible to increase or decrease the volume directly with the volume control on the headset. When I turn the wheel, a window simply appears on the PC that displays the volume menu. However, I don't want to adjust anything on the PC, but directly on the headset (as with any normal headset as a basic setting). What do I have to do? Logitech support is driving me crazy....

Avatar
Avatar
Nguruh

5 years ago • purchased this product

purchased this product
I checked all the settings directly via Logitec G HUB and tried to see if I could change anything manually. Finally, I spent 2 hours in a support chat yesterday. The solution to the problem was a reset of the pairing of stick and headset, after which it worked as it should. It was very tedious, but now it works :)
Avatar
Funketto

5 years ago • purchased this product

purchased this product
Hello Nghuru

Have you downloaded and installed the Logitech Gaming Software? Have you installed the latest driver or is there still a pseudo driver from Microsoft installed? I have the following driver version on it. 10.0.19041.789
The PC has only "one" audio output, have you also adjusted the correct output in the toolbar at the bottom right? (Click on the audio symbol > select playback device).