Unfortunately, our brand-new lamp cannot be turned off. The night mode cannot be switched off. The operation of the control buttons is not exactly intuitive. And the operating instructions don't help either. Does anyone know how to switch the lamp off again?

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The best thing to do is to contact our customer service directly (galaxus@galaxus.ch). Your request can then be examined individually.

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Question about Paulmann Numis incl. wireless charging

Unfortunately, our brand-new lamp cannot be turned off. The night mode cannot be switched off. The operation of the control buttons is not exactly intuitive. And the operating instructions don't help either. Does anyone know how to switch the lamp off again?