Braun Multiquick MQ 5235
Question about Braun Multiquick MQ 5235
Bad customer service. I ordered the product as a gift for friends, turned out they have something very similar so I returned it withing the permitted time window, without operating or using the product. I returned the product in its original packaging. Galaxus deducted 17 CHF from the original price only for opening the box! Everything returned back as exactly it was but still, you have to be charged. Not fair and not nice.
We are very satisfied with the product and use it almost every day. I don't want to comment on the customer service. We once had a warranty claim with a different product, but it was settled amicably and perfectly...