Your data. Your choice.

If you select «Essential cookies only», we’ll use cookies and similar technologies to collect information about your device and how you use our website. We need this information to allow you to log in securely and use basic functions such as the shopping cart.

By accepting all cookies, you’re allowing us to use this data to show you personalised offers, improve our website, and display targeted adverts on our website and on other websites or apps. Some data may also be shared with third parties and advertising partners as part of this process.

Legal noticePrivacy notice
Netatmo Smart video doorbell (Wi-Fi)

Netatmo Smart video doorbell

Wi-Fi

Question about Netatmo Smart video doorbell

avatar
hsfrei

3 years ago

Hello I need a so-called noise suppression kit from Netatmo because my doorbell makes noise all the time. According to the help page, you can request such a kit. Unfortunately, I haven't heard back from Netatmo for days. Do you know a supplier where I can get the kit?

Avatar
avatar
robertogriggi

3 years ago • purchased this product

purchased this product
Helpful answer
Good evening, indeed the so-called noise suppression kit should only be found at Netatmo as they write. When I had problems installing the doorbell with my ringtone, I chose to remove the original ringtone, buy a HomePod mini from Apple, connect the doorbell to the power supply only (with its transformer) and connect the doorbell with HomePod to hear the ringtone. Netatmo usually takes a few days to respond, but they usually answer. Tip? Disconnect the ringer completely and connect a speaker ( I bought HomePod.....