We work with different suppliers and daily prices. For this reason, the price of an item may be adjusted upwards or downwards over time. However, it is the same product. However, one product is no longer available, so there is a second replacement offer from another supplier in our shop.

Probably battery or a problem with your device. If the product is still under guarantee, i recommend you ask them to have a look at it. It could be also the charging station, make sure it is clean.

We have gladly forwarded your question to the Community so that it may be answered by another customer who has also purchased the product.

It is the "ultimate" head included, for gentle cleaning I had to order head separately