
Disappointing
I ordered a Lenovo laptop a few months ago. Unfortunately, the keyboard was defective, so I had to send the device in for repair. After about two months, I never received the laptop back. I was refunded the purchase price, but not the additional guarantee I had paid for. I paid for both the laptop and the warranty, but only received a partial refund. Very disappointing and frustrating. Unfortunately, I cannot recommend the service and hope that Lenovo will finally resolve the issue with the warranty refund.
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