Taken

• Lead, challenge, and develop the ON2 Quality team, setting priorities based on customer impact and operational risk.
• Develop Quality Engineers and specialists as capable coaches and problem solvers.
• Translate complaints, returns, and operational defects into improvement priorities.
• Ensure rapid containment of customer risks and eliminate root causes permanently.
• Integrate quality standards and controls into our Operating System and daily shop-floor management.
• Maintain one trusted view of ON2 quality performance, connecting operational defects with complaints, returns, damage, supplier issues, and cost.
• Enable employees to identify, stop, and escalate abnormal processes, preventing defects from reaching the next process or customer.
• Partner with Operations, CI, Training, Safety, Engineering, IT, Customer Service, and other logistics sites, and coordinate improvements with suppliers, packaging partners, and carriers.
• Participate actively in ON2 performance-management routines, and share standards, learning, and successful countermeasures across the Galaxus logistics network.

Eisen

• Large-site launch experience (1000+ employees) and quality management in high-volume logistics or manufacturing
• Strong leadership and team development skills
• A deep quality toolkit: Lean/TPS and built-in quality, root-cause analysis (PDCA, A3, 8D, PFMEA, control plans), auditing and process-control design, and statistical analysis/data visualisation
• Strong stakeholder & people management: change and project management, coaching, facilitation, clear communication, and constructive challenge
• Customer-focused operational excellence: sound judgement and end-to-end process thinking to drive effective and sustainable improvements
• Good communication skills in English (Level B2). If you're not at that level yet, you should be willing to improve your English
• You build trust through consistent and reliable actions
• You use creativity and initiative to solve problems and achieve goals

Ons aanbod