Old equipment

Information on electrical and electronic (waste) equipment

The following information is intended for private households that use electrical and/or electronic equipment. Please follow these important instructions in the interest of environmentally sound disposal of old appliances and your own safety and health, in particular to prevent hazardous substances from entering the environment or coming into contact with them.

In order to ensure waste treatment that is appropriate for the environment and health, GALAXUS works with RECUPEL (https://www.recupel.be/), which takes care of the collection and processing of waste electrical and electronic equipment. The collection and processing of the waste is financed by the RECUPEL contribution, which is due on electrical and electronic equipment. The contribution, which is determined according to the type of equipment (https://www.recupel.be/en/appliance-list/), is included in the price of the equipment sold.

Guidance on the disposal of waste electrical and electronic equipment and the meaning of the symbol in accordance with Annex 3 of the Royal Decree of 8. March 2020 on waste electrical and electronic equipment and amending the Royal Decree of March 17, 2013 on the restriction of the use of certain hazardous substances in electrical and electronic equipment:

Owners of old appliances must dispose of them separately from unsorted municipal waste. WEEE may therefore not be disposed of as unsorted municipal waste and, in particular, does not belong in household waste. Instead, this waste equipment must be collected separately and disposed of, for example, via the local collection and return systems.

Owners of waste equipment must also separate waste batteries and accumulators that are not enclosed in the waste equipment from it before handing it in at a collection point.

By means of the symbol provided for in Annex 3 of the Royal Decree of 8 March 2020 on waste electrical and electronic equipment and amending the Royal Decree of 17 March 2013 on the restriction of the use of certain hazardous substances in electrical and electronic equipment. March 2013 on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment, owners can identify waste equipment that must be collected separately from unsorted municipal waste at the end of its life. The symbol for separate collection of electrical and electronic equipment represents a crossed-out wheeled garbage can and is designed as follows:

Notes on the possibility of returning old equipment:

If you have purchased an electrical or electronic device from us, you can return an old device of the same type (see overview below) to us. For example, if you buy a new vacuum cleaner on galaxus.be, you can send us your old one.

In addition, you can return old devices with dimensions <25cm on galaxus.be regardless of a new purchase.

In both cases, the old device does not have to have been purchased from us.

So if you want to return an old device to us or if you have any questions, please contact us by mail or phone at ourCustomer Service.We will provide you with a shipping label at short notice, with which you can conveniently send the old device to us. We will take care of the proper disposal.

Owners of WEEE from private households can also take it to collection points or take-back centers set up by manufacturers or distributors as defined by the aforementioned Royal Decree. Finally, it is also possible to take WEEE that is still usable to reuse facilities so that it can be repaired. Here you can find an online directory of collection and take-back points and reuse facilities.

When you entrust your old device to GALAXUS or drop it off at a collection or take-back point, you ensure that it is recycled or reused in an environmentally friendly way to prevent the depletion of scarce and non-renewable resources. In this way, you become part of a true circular economy that benefits the environment, health and jobs.

Data protection notice

Some of the old devices to be disposed of contain sensitive personal data (such as on a PC or smartphone) that must not fall into the hands of third parties.

We expressly point out that end users of old devices must take responsibility for deleting personal data from the old devices to be disposed of.

Overview of device categories:

  1. Heat exchanger
  2. Screens, monitors and devices containing screens with a surface area greater than 100cm2.
  3. Lamps
  4. Large equipment (one of the external dimensions is more than 50 cm), including, among others.
    Household appliances, IT and telecommunication equipment, consumer electronics equipment, lighting equipment, sound or image reproduction equipment, musical equipment, electrical or electronic tools, toys and sports and leisure equipment, medical equipment, monitoring and control instruments, dispensing machines, equipment for the generation of electric currents. This category does not include equipment covered by categories 1 to 3.
  5. Small equipment (no external dimension exceeds 50 cm), including, among others
    Household appliances, consumer electronics equipment, lighting equipment, sound and image reproduction equipment, musical equipment, electrical or electronic tools, toys and sports and leisure equipment, medical equipment, monitoring and control instruments, dispensing machines, equipment for the generation of electric currents. This category does not include equipment covered by categories 1 to 3 and 6.
  6. Small IT and telecommunication equipment (no external dimension is more than 50 cm).